Interpersonal Influence and Persuasion

OVERVIEW

The capacity to positively influence and persuade others is a fundamental core executive competency that must be mastered in order to be an effective leader.

The ability to formulate position statements and opinions and articulate them so that others act as you desire is a skill that can be learned.

In this module, participants will learn and practice a variety of interpersonal influence and persuasion skills in an environment that is dynamic, interactive and soundly grounded in research.


THE CURRICULUM

1. Understanding Influence, Persuasion and Communication





2. Importance of Argument, Dialogue and Engagement





3. Seven Basic Principles of Interpersonal Influence

   • Liking
   • Reciprocity
   • Social Proof
   • Consistency
   • Authority
   • Scarcity
   • Trust and Credibility



4. Three Powerful Techniques of Interpersonal Persuasion

   • The Power of Words
   • The Power of Stories
   • Social Proof



5. Ten Interpersonal Communication Techniques





6. Giving and Receiving Effective Feedback

SPECIFIC OUTCOMES

At the conclusion of this presentation, participants will be able to:

1. Understand the importance of argument, dialogue and debate.





2. Explain and use the seven basic principles of interpersonal influence.





3. Know and use three techniques of personal persuasion.





4. Explain and use the ten steps of interpersonal communications.





5. Give and receive feedback in a way that is motivating.

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